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Send a question or a correction

This is an editorial site, not a contractor. We can help with the guide itself — a confusing page, a term that needs explaining, or a fact that looks wrong.

Before you write

The most useful messages are specific. If a page is confusing, name the page and the paragraph. If a fact looks wrong, include the source you would expect to see instead. If a term is missing from the glossary, send the word and where you came across it. If a question is already covered on the question list, tell us which answer did not go far enough.

Questions about a live project are welcome, but please keep them general. We cannot assess a floor from a photograph, review a contract clause for you, or tell you whether a quote is fair. Those judgments need someone who has seen the room, the subfloor and the paperwork in full.

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